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Services

Transform Your Business with Microsoft Power Platform and Microsoft 365 Solutions

We help businesses accelerate digital transformation with the Microsoft ecosystem. From apps to automation, reporting, portals, collaboration and AI copilots, our solutions are designed to reduce costs, increase efficiency and drive adoption from day one. With a focus on security, governance and scalability, we ensure every project delivers long-term value.

Our services cover the entire Microsoft stack: Power Apps, Power Automate, Power BI, Power Pages, SharePoint, Dynamics 365 and Copilot Studio — giving your organization the tools to innovate, integrate and grow.

Our Capabilities

 

Power Apps

Create custom business applications, whether Canvas or Model-driven, designed to streamline processes with secure access and offline support when required.

Power Automate

Automate workflows across your organization with seamless integrations, RPA capabilities and monitoring to ensure reliability and efficiency.

Power BI

Transform data into interactive dashboards and reports, delivering secure access and real-time insights that empower smarter business decisions.

Power Pages

Build secure external websites and portals for customers and partners, complete with single sign-on and flexible permission controls.

Copilot Studio

Design and deploy AI-powered copilots and chatbots that connect seamlessly with your business systems to enhance productivity and customer experience.

SharePoint Online

Enable modern collaboration with intranets and content management enhanced by metadata, retention policies, automation and powerful enterprise search.

Dynamics 365

Optimize sales, service and operations with guided processes, business rules, automation and deep integration with Microsoft 365.

Smart Solutions for Every Business

We help businesses work smarter with Microsoft 365 and Power Platform solutions. By replacing spreadsheets, emails, and paperwork with automated workflows and connected apps, our clients save time, reduce errors, and improve teamwork.

Our approach is simple: understand your challenges, design a solution tailored to your needs, and deliver it with agility. Whether it’s streamlining approvals, improving customer service, or enabling real-time visibility of operations, we focus on creating solutions that bring measurable impact from day one.

From small businesses looking to modernise their processes to larger organisations seeking to connect teams and systems, we’ve supported companies across different industries to work more efficiently and grow with confidence.

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Reduction in Manual Tasks

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Increase in Employee Productivity

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Reduction in Operational Costs

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Support

Case studies

 

CapEx approvals

A multi‑level approval workflow built with Dataverse and Power Apps, designed specifically for finance and procurement teams handling high‑value investments. The solution replaced scattered spreadsheets and manual email chains with a centralised, auditable system.
  • 40% faster cycle times thanks to automated routing and reminders
  • Full compliance with a clear audit trail and approval hierarchy
  • Mobile access enabling directors to approve requests anytime, anywhere
  • Integrated cost control by linking approvals to budgets and cost centres

Driver operations app

An offline‑capable Power Apps mobile application built for logistics and field teams. Drivers capture photos, signatures and delivery notes even without connectivity, with automatic synchronisation once online. Managers gain real‑time insights into operations.
  • Reduced paperwork and manual errors with digital data capture
  • Real‑time visibility into routes, delivery status and exceptions
  • Faster dispatch and proactive customer updates
  • Seamless collaboration via integration with SharePoint and Teams

Service CRM

A tailored Dynamics 365 Customer Service deployment for equipment maintenance and customer support. The solution consolidated multiple tracking tools into a single, centralised CRM with automated escalations and SLA monitoring.
  • 30% improvement in SLA adherence through automated prioritisation and alerts
  • 360° customer view of contacts, assets, cases and tasks
  • Proactive service with automatic notifications and escalation rules
  • Tighter collaboration by linking Outlook, Teams and SharePoint directly to cases
EMAIL:

sales@365-digital.com

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